intelligent Team Working

A suite of telephony applications supporting geographically dispersed groups of staff, from departmental, project-based and specialist teams to the small contact centre environment.

Removes the restrictions of location and requires no special hardware for team members. All applications are scalable to meet the customer’s specific requirements. Applications are provided as a hosted service on a per-user-per-month fee basis.

Products Included in the intelligent Team Working Suite

intelligent TeamCall

Ideal for supporting departmental, project-based or specialist teams irrespective of staff location.

Download pdf on intelligent TeamCall.

intelligent TeamCall Plus

Enhanced version of TeamCall including support for call queuing, music-on-hold and call recording.

Download pdf on intelligent TeamCall Plus.

intelligent Contact Centre

 A solution for small departmental contact centres, helpdesks and contact centre overflow solutions. Ideally suited to supporting geographically dispersed agents and home-based staff.

Click here for more information on intelligent Contact Centre

Download pdf on intelligent Contact Centre